12.1 Habitat.co.uk eGift Cards are not currently available to purchase in Habitat or Argos stores or online at argos.co.uk or habitat.co.uk. The item is not fit for purpose in my opinion, but Im out of the 30 day period and got rid of the box so Im kicking myself , I bought a smart phone, took it home, opened it, hated the way it looked, took it back but they wont accept it. Can I pay online using my Argos Business Account card. To collect Nectar points at Argos.co.uk link your accounts, see www.argos.co.uk/nectar. For more information, please see our We might ask for the product serial number or similar, to check the item was supplied by us. 11.7 Nectar points will be credited to the primary Nectar cardholder's account within 30 days of purchase. 12.16 Habitat.co.uk eGift Cards must be treated like cash, Argos Ltd cannot be held liable for lost, stolen or damaged eGift Cards and they will not be replaced. If your item is faulty or damaged, it can often be easily repaired, or you might just need some advice to get it working again. No. I bought a shark duo clean. Because the stipulations of the regular return policy apply to the Christmas return policy, you want to know about the regular return policy whenever you are returning items during the holiday season. Argos makes it easy to return items, whether youre returning them in store or by post. Seems reasonable right? If you had it delivered and your item is faulty or damaged by us (during the delivery process), and you return the full order, we'll refund the delivery charge, if you paid one, as well as the item cost. All items must be unused and in the same condition as when they were bought. suffered or incurred by that party arising out of or in connection with the provisions of any matter under these terms and conditions. That way, your loved one has plenty of time to open the gift and return it if need be. To learn about the Argos regular and Christmas return policies, read on. 8.3 Argos shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these terms and conditions if the same is wholly or partly caused whether directly or indirectly by circumstances beyond its reasonable control. 12.5 To use Habitat.co.uk eGift Cards in-store at Argos simply present your card to the cashier at the till. If Argos cant offer an exchange, they will do a refund for you instead. 9.7 To use Gift Cards or eGift Cards in-store simply present your card to the cashier at the till. In most cases, issues with an item can be resolved from the comfort of your home. This offer does not include Argos eBay stores. 22 October 2020 at 12:46PM Yes. Amazon gift cards can be a great last-minute present or a good way to link to Does Argos Sell Amazon Gift Cards (Secrets Nobody Is Talking About), link to Does ASDA Sell Amazon Gift Cards (Secrets Nobody Is Talking About). Your email address will not be published. Registered Office: Swan Court, 11 Worple Road, Wimbledon, London SW19 4JS. There are 1,500+ Lockers across the . For the first 6 months, Argos have to prove that the fitbit is NOT faulty. 12.13 All Habitat.co.uk eGift Cards hold an expiry date, please refer to the details on your eGift Card for further information. You can spend from 500 (2.50) to 100,000 (500) Nectar points in one transaction. So, double-check the regular return policy to make sure your Christmas item is covered. See nectar.com for the latest partners. 485850. 12.12 Habitat.co.uk eGift Cards are not a credit, debit or cheque guarantee cards, cannot be redeemed for cash or returned under the Argos 30 Day Guarantee and cannot be sold or re-tendered. If I order a smart TV can I return it if its not suitable? Just like with regular returns, items returned under the Christmas policy can be returned or exchanged for something else, as long as it is in their original packaging and in a resalable condition. For FastTrack and Tu clothing orders, completion of the contract between you and us will take place when the products ordered have been collected from the store. In line with our returns policy, please ensure items are unused and in their original packaging with tags still attached alongside your proof of purchase, such as your store receipt, delivery note or . [deleted] The items also need to be in new condition. The following terms and conditions apply to any Habitat.co.uk eGift Cards issued via an authorised retailer, loyalty, reward or benefits programme. We reserve the right to amend or cancel these terms and conditions and the Argos Nectar offer at any time. If you have more that 3 Gift Cards or eGift Cards and would like to use them in a single transaction you may do this in-store. Use up and down arrows to review and enter to select. Please be aware that the availability of products may vary. Argos Return Opened Item Heres What You Should Know. In the unlikely event that you receive faulty or damaged goods, please refer to our Returns and refunds section. Any item that is not in its original packaging will not be granted a return. If this is not detailed, please use the online balance and expiry date checker in the My Account section of the Argos.co.uk website. The number of Gift Cards or eGift Cards you can use in a single transaction for online purchases is limited to 3. We track and monitor this analysis to ensure our prices remain as competitive as possible. How you purchased the item will largely determine which return methods are available. 11.11 To collect Nectar points on Argos Monthly Care, you must add your Nectar card when you buy your policy. For stress-free returns, you have up to 30 days to return an item. I am having to deal with this now! If the item or packaging has been handled excessively, we reserve the right to reduce the amount we refund you. Quantities of goods supplied per order and/or per customer, including those goods on price promotion, may be limited if the order limits availability for other customers, takes in our reasonable opinion, unfair use of our offers, or creates a potential health and safety issue during delivery. Argos has an extended Christmas return policy. After finding out so much information on price matching/adjustments I set up a website to keep other shoppers informed. Castelan Limited is authorised and regulated by the Financial Conduct Authority - registration number 572287. You can return your item to a Sainsbury's collection point, an Argos store within a Sainsbury's supermarket or an Argos store. This is the one tied to your original shipping address. This place has a useless returns policy. If it was an online order, you will be able to return your item for free via post. All information provided by you will be treated securely and strictly in accordance with relevant data protection laws. The #1 subreddit for Brits and non-Brits to ask questions about life and culture in the United Kingdom. PayPal refunds can take up to 30 days. No! PayPal refunds can take up to 30 days. What should I do if I need more information about the product that I ordered through Argos? In the case that an item or its packaging is handled excessively and needs to be replaced, Argos returns the right to reduce the amount of money you are refunded. If you purchased Argos Furniture Care on or before 27th January 2023 your policy will remain with Novus Underwriting Limited. Please note that this email is not an order confirmation or order acceptance from Argos. 12.15 Argos Ltd reserve the right to decline or withdraw Habitat.co.uk eGift Cards, and the right to amend these terms and conditions of Habitat.co.uk eGift Cards at any time and to take appropriate action, including the cancellation of the eGift Card, if, in its discretion, it deems such action necessary. Argos Limited 2023. If you dont have access to one of these, Argos should still be able to assist you as long as you provide your credit card, bank statement, or the email address used to buy your item. Not a hope.. anything electronic will not be eligible for return. Simply contact our Live Chat team to arrange. Total regarding Argos, with links go Argos.co.uk, store locator, the press company and all Argos' social media channels. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. We'll happily return or exchange the item. Very important to keep your receipt with. Large items are items that require two or more people to handle the delivery. In the event that we are unable to supply the goods, where we have made a mistake, or we have processed your order in breach of these terms and conditions, we will inform you of this as soon as possible. Just took mine back a day after collecting and because Id opened the box they said the seal was broken so couldnt give me a refund. This means that you can return your purchase to Argos within 30 days of receiving it, as long as it's unused and in the same condition as when you bought it. 9.15 EURO Gift Card cannot be redeemed in UK. 1.4 Certain website services will require registration and subsequent access to those services will be subject to an approved login name and password ("Password Details"). If your item is faulty, please start by checking our Product Support site to see if we can solve your issue. Fortunately, you can make your return to any Argos store it doesnt need to be the store in which you originally made the purchase. You are therefore required to confirm that you are over 18. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. If you don't have a printer at home, you can print your label at a ParcelShop with a Print In Parcelshop device. Depending on where you live, we have made some changes to how you can return an item: In England - from Monday 19 July, item(s) can be returned to any Argos store, in-line with our returns policy.. a) J Sainsbury plc (as defined below) shall have the right to enforce any rights or benefits under these terms and conditions; Lindsey graduated with an MBA in 2009. As this laptop was bought just four days ago then it is covered by that policy. We offer a 30-day returns guarantee on most items, (we're nice like that). If youve bought an item that is faulty, youre entitled to a refund or exchange regardless of how long after purchase it is. 11.9 Purchases made over the phone or via live chat are excluded. Be patient but contact Argos if the refund does not hit. 4.3.1 If, in our opinion, any person or persons, whether acting on behalf of themselves or a business, engages in practices that call into question the fair use of the check and reserve and/or click and collect systems, we reserve the right to cancel reservations or orders and / or to restrict / block access to the check and reserve and/or click and collect systems for that person or persons. Does Argos take returns without a receipt? Our website indicates which items are non-refundable. skip to master content Where applicable, you may cancel your order in accordance with your rights under the Consumer Contracts (Information, Cancellation & Additional Charges Regulations (see the Returns and refunds page for further details. Passwords Details are accepted and may be withdrawn at our sole discretion and are exclusive to you and non-transferable and must be treated as strictly confidential at all times. 1. If you pay using a credit card, then you will get some protection (under Section 75) from faulty goods or fraud if the item costs anything between 100 and 30,000. In Scotland - from Monday 26 April, item(s) can be returned to any Argos store, in-line with our returns policy. and our 4.1 4.1 We take payment from your card or PayPal account at the time we receive your order, once we have checked your card or PayPal details and stock availability. The only difference between the Christmas return policy and the regular return policy is the extended return window. Then they went back to Sainsburys, and bought the Viera! 11.25 Nectar cards remain the property of Nectar 360 Limited and must be returned on request. If belongings go wrong, real who address reacts a little half-heartedly, it's always useful to know where you stand with returns policies. All refunds must be handled as a return with qualifying items, original sales receipts, and within the proper time frame. And for the first two years, Argos are responsible for replacement / repair / refund. Also, take into consideration that if you purchase a sale item that comes in a bundle all items must be returned for a full refund amount. All other requirements and stipulations per the regular return policy are applied to the Christmas policy. If you paid by card, it can take up to 5 working days to appear back in your account; with PayPal, refunds can take up to 30 days. For FastTrack and Tu clothing orders the email/SMS is an acknowledgement of your order, and does not constitute acceptance. 8.3 Argos shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these terms and conditions if the same is wholly or partly caused whether directly or indirectly by circumstances beyond its reasonable control. 2.5 We do not file details of your order for you to subsequently access direct on this website, and therefore, please print out these terms and conditions and the order acknowledgement for your own records. You must begin your return within 30 days from the date of your purchase to qualify for a return. All rights reserved. this is one of the questions our readers ask a lot. It is not directed at children. Argos requires all returns to be taken with . We cannot deliver to BFPO addresses, or the Republic of Ireland. 6.1 You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and/or content made available as part of your use of this website shall remain at all times vested in us or our licensors. 3.5 Where goods are purchased by EU nationals or residents under Geoblocking Regulations, we make no warranty that the goods are suitable for use outside the UK. You must show valid proof of purchase to receive a return and process a refund. Please note, collection points at Sainsburys supermarkets are unable to accept any returns, and no stores can accept returns of large items at this time. 11.24.1 Argos reserves the right to issue Argos Gift Cards for items purchased using Nectar points which are subsequently returned or cancelled. There, you can find answers to frequently asked questions about your specific product, find set-up advice, download manuals, and contact support. If the price has gone up from when the order was placed, the price paid remains valid unless there has been a price error (see 4.3 (a)). Argos will process your return as soon as it is received, refunds typically take seven days to arrive back on your original payment method. Your email address will not be published. Where goods are delivered directly by our suppliers delivery restrictions may apply to Northern Ireland and Scottish Highlands. For more information, please see our Privacy Policy. If the item is faulty, you'll get the choice of a repair, replacement or refund. 7.1 Nothing in these terms and conditions excludes or limits liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any other liability which may not otherwise be limited or excluded under applicable law. Youll need to take the product, your proof of purchase and the original packaging (or proof of purchase if the item is faulty) to any Argos store. 9.11 If you do not spend the entire balance of a cardboard Gift Card in-store, your remaining balance will be issued to a new Gift Card, and the old card will have no further monetary value. Argos, however, declares that Allum's warranty was a special 12-month guarantee issued by the store, rather than the manufacturer, to extend customers' statutory rights. Expert's reports Beyond six months, it's up to you to prove that the problem was there when you received the goods even. Some products are excluded from the Guarantee and are clearly marked by a next to the product name. I have never known Argos to offer a partial refund on anything I have returned. 4.2 To ensure that your credit, debit, charge card or PayPal account is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. January 24, 2022 By Laura Ritterman Leave a Comment, Last Updated on January 24, 2022 by Laura Ritterman. a) to access information which you have no legitimate reason for accessing; Other items not eligible for return will be clearly marked. Other Gift Cards or eGift Cards will be issued detailing a balance. It will also need to be in its original packaging, with all tags still attached. 11.4 Nectar card or App swipe required at checkout. It was basically meant to be a temporary laptop I would use until my main one came back from repairs and then I would sell this one, however not even 1 week in the laptop started lagging so bad it was causing problems. If you are not happy with the replacement or substitute you can return it in accordance with our 30-day money back guarantee. 10.2 As of 28th January 2023 Argos Furniture Care is provided by Domestic & General Insurance PLC. If you only return one of the bundled items your refund will be prorated And you will only receive $2 for your item returned. The good news is, you can return an item to Argos after the packaging has been opened, but youll still need to have the original packaging to hand, any tags will need to be on the item and it will need to be in a resaleable condition. Yes, but you will need all of the original packaging and proof of purchase. This Argos Gift Card or eGift Card can be redeemed as outlined in clause 9.5. 9.2 Gift Cards can be purchased within other retailers authorised to sell Argos Gift Cards, these Gift Cards would adhere to the same terms and conditions as detailed below. Can you return an online purchase to the store? If you paid by cash or gift card youll be refunded in store using the original payment method. Youll need proof of purchase, which could be a physical receipt or an email confirmation of your purchase. Privacy Policy. Don't forget, all returned items must be in line with our returns policy, these products will need to be unused and in their original packaging, with proof of purchase. Thank you very much. Can I return an item if I have opened it to Argos? Minimum spent to collect Nectar points is 1.Nectar points issued within 30 days.We reserve the right to alter or terminate the Argos Nectar offer at any time and/or to reclaim Nectar points where they are; issued in error, orders are cancelled, or goods returned. If you cant find one of the above, dont worry. Hi, Im Laura and I love fashion, cooking, my kids and finding great shopping bargains. All items must be sealed properly and have the original tags. Proof of purchase can be a kiosk receipt, confirmation email, e-receipt, or your order number. Please note that if the item has been inspected and is not returned as described we reserve the right to reject the refund or offer a partial refund depending on the condition of the item returned. For example, Tu Clothing items have a warranty of 150 days. b) in a way which may interfere with the provision of our website to you or any other customer, including, without limitation, attempting to place orders in contravention of these terms and conditions or the law; PayPal refunds can take up to 30 days. 8.7 If any portion of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity or enforceability of the other sections of these terms and conditions shall not be affected. Per this policy, any items purchased between October 12th and December 25th have until January 24th for the items to be returned. Company No. Registered in England and Wales. 8.4 To provide increased value to our customers, we may provide links to other websites or resources for you to access at your sole discretion. Delivery & collection. DVDs, music software, or CDs must be sealed in their original packaging to qualify for a return. You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content. 9.6 Gift Cards cannot be used for purchases made over the phone. Our maximum liability to business users arising out of or in connection with the products shall be limited to the replacement value of the product in question (except in the case of death or personal injury caused by our negligence or in respect of fraud). Just follow the link above or use our app to get started. 9.3 Gift Cards or eGift Cards issued via any loyalty, reward or benefits programme would also adhere to the same below details terms and conditions. Returning an item means that you want a refund for the product. This happened to me with their smart tv which I realised was too small after Id got it out of its packaging and turned it on, I was told yes you can exchange it by returning it to the store via online chat, as they didnt tell me the full returns policy, the guy in store gladly told me, its not in a resalable condition because I simple turned it on, so yes people make sure you read the returns policy as youll be stuck with a tv that you will end up probably not getting back the money you paid for it! Each item must have its original packaging and tags as well as be in a resalable condition. 11.18.2 To redeem Nectar points online youll need to link your Argos and Nectar accounts please visit https://www.argos.co.uk/nectar Does Argos Sell Amazon Gift Cards (Secrets Nobody Is Talking About). 12.2 Habitat.co.uk eGift Cards can be loaded with any amount from 1 to 500. You can spend from 500 (2.50) to 100,000 (500) Nectar points in one transaction. How do I know my online order has actually gone through? Registered Office: Castelan Ltd, Alpha House, Sunnyside Road North, Weston-super-Mare, North Somerset, BS23 3QY, United Kingdom. Although Argos allows returns and exchanges for many of its products, certain items are not eligible for return. Scan this QR code to download the app now. If youve changed your mind about a purchase, or if the item doesnt fit, you can return it to Argos for a refund. 3.3 Risk of loss or damage of products passes to you on the date when the products are delivered to you or are left with a person or at a place nominated by you. If youre returning an item to Argos, you might be wondering how long you should expect to wait to receive your refund. Points will be awarded within 30 days of your first Direct Debit payment. If you bought a holiday gift for your loved ones between October 17th through December 25th you have until January 24th to return these items. we would like to exchange it for some other fryer. You need proof of purchase in order to exchange or refund a purchase through Argos. For all refunds, the refund will go straight to the original payment method. This website is operated by Argos Limited (referred to as "Argos/we/our/us"). All other items not eligible for return will be clearly marked. Track your order. Well also provide some tips on how to make a return if youve opened the item. If the company grants you an exception (usually if there is an error on their part) you must ship the item back from the country that the return label indicates. When you return an item to Argos, youre entitled to a refund of the purchase price. Drop off your Argos return at a ParcelShop. Can I return an item to Argos after 30 days? Read also >> Does Argos Sell Amazon Gift Cards (Secrets Nobody Is Talking About). For more information about our extended returns policy, please click here. In its original packaging (with the tags if applicable), With any free items that came with the product, With any security seals unbroken and intact. 9.4 Gift Cards purchased within Argos stores can be loaded with any amount from 1 to 500. If you paid by cash or gift card you'll be refunded in store using the original payment method. This is such bullshit. By 'original price' we mean the original price displayed online on argos.co.uk or in the most recent, printed version of the full Argos catalogue (where the product was featured). Examples of such activity may include placing significant numbers of reservations where the goods are not subsequently collected, placing significant numbers of reservations for the same product without them being subsequently collected and the selling of reservation confirmations. Can I add something to an existing order? I live in the United States and love to shop in retail and online. 11.18.3 Any remaining balance will need to be paid in full. Small items are items that were dropped off with only one person. Beware,beware, beware. Where you decide to use the products in the course of a business, we exclude (to the fullest extend permitted by law) those warranties and conditions relating to fitness for a particular purpose. You have 30 days to return an item purchased either online or in-store at Argos; once those 30 days have expired,. Argos has an extended return policy for holiday shopping. Do you know if Argos sells Amazon gift cards? Its important to note that the exact date of the Christmas return policy varies from year to year. If you return your item(s) back to an Argos store, we can trigger a refund immediately. Argos will accept the return of most items in stores. That policy is only for changes of mind. 4.3 a) Online price errors. This applies if the item youve purchased is broken, damaged, unusable or if it doesnt match its advertised description. You can only whinge if it makes us chuckle. The quickest way to return an item is through one of our stores where we can accept most items, other than large items, even if they were originally delivered to your home. Book and pay first, then take it to your nearest ParcelShop. If you have more than 3 eGift Cards and would like to use them in a single transaction you may do this in any Argos store. It is only when, as you say, it is faulty or not fit for purpose that you have extended rights. Does ASDA Sell Amazon Gift Cards (Secrets Nobody Is Talking About). Any waiver to be effective must be in writing and signed by an authorised representative of Argos. We stopped using it and even the kids notice the metal smell coming from the unit. We reserve the right to reclaim Nectar points where we consider goods have been bulk purchased or for onward re-sale. Scan this QR code to download the app now. Touch device users, explore by touch or with swipe gestures. Small items are items that were dropped off with only one person. Currys returns policy: Faulty products You can return a faulty product for an exchange or refund within 30 days of purchase or delivery. Youll also need proof of purchase in the form of a receipt or email confirmation of your order. The staff at Argos will be happy to help you process your return, and will give you a refund or exchange depending on what youre returning. today I tried to return just opened item not used. Unless there is an extended return policy in place, you cannot return an item to Argos after 30 days. You are permitted to use this material only as expressly authorised by us or our licensors. Failing to do so may result in additional shipping costs. All items must be unused and have the original tags and packaging to qualify for a return. Per this policy, any items purchased between October 12th and December 25th have until January 24th for the items to be returned. Most years, it begins around October 12th, but it may be slightly different each year. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If a product is faulty within the first 12 . 8.10 These terms and conditions including the documents or other sources referred to in these terms and conditions supersede all prior representations understandings and agreements between you and Argos relating to the use of this website (including the order of products) and sets forth the entire agreement and understanding between you and Argos for your use of this website.
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